LEGAL REFERENCE

Your Privacy Matters to Us

We've built pisangbet around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionSecure PaymentsTransparent PracticesAccount PrivacyIndonesia Compliant

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How We Handle Your Information

When you join pisangbet, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and deliver our services in supported Indonesian regions. We use encryption to protect payment details and account credentials. Your personal data is never sold to third parties. We retain information only as long as necessary to maintain your account, process transactions and

comply with local regulations where we operate.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Support

Team online

Email Support

Contact our privacy team at [email protected] with any questions about how we handle your data, account information or payment history.

Account Settings

Manage your personal information, communication preferences and data sharing settings directly from your account dashboard at any time.

Data Requests

Request a copy of your personal data or ask for account deletion by submitting a formal request through our support portal with identity verification.

EDITORIAL CLARITY

Privacy Standards We Follow

Encryption Standard

All payment transactions and account credentials use industry-standard SSL encryption to prevent unauthorized access to your DANA, OVO, GoPay and...

Regular Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account or personal...

Compliance Framework

Our privacy practices align with data protection standards applicable in Indonesia and supported regions where pisangbet operates.

Staff Training

Our team undergoes mandatory privacy and data-handling training annually to ensure your information is treated with care and confidentiality.

Incident Response

If a data breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account and...

Third-Party Vendors

Any external partners handling your data sign strict confidentiality agreements and undergo security assessments before processing your information.

Consistency Across Our Policies

Terms of Service

Our terms outline account rules and gameplay conditions; this privacy policy focuses solely on how we collect and protect your personal data.

Cookie Policy

We use cookies to remember your login, track site performance and show relevant content; detailed cookie settings are available in your account preferences.

Payment Security

Payment-specific protections for DANA, OVO, GoPay and QRIS transactions are covered here; billing disputes are handled under our terms.

Account Closure

When you close your account, we retain minimal data for regulatory compliance; full deletion timelines are explained in our data retention section.

Marketing Communications

We send promotional emails and in-app messages only if you've opted in; unsubscribe links appear in every message for easy preference updates.

Affiliate Disclosures

If you refer friends to pisangbet, we track referral data to credit bonuses; your referral information is kept separate from general account data.

Dispute Resolution

Privacy complaints are handled through our support team first; escalations follow the dispute process outlined in our terms of service.

What Defines Our Privacy Approach

Minimal Data Collection

We ask only for information essential to verify your identity, process DANA, OVO, GoPay and QRIS deposits, and deliver our live casino and sportsbook services.

No Third-Party Sales

Your personal data is never sold, rented or shared with advertisers or data brokers; we use it only to run pisangbet and comply with local regulations.

Transparent Practices

This policy explains exactly what we collect, how we use it and how long we keep it; no hidden clauses or surprise data sharing arrangements.

User Control

You can update your personal information, adjust communication preferences and request data deletion from your account settings at any time.

Secure Infrastructure

Our servers use firewalls, intrusion detection and regular backups to protect your account details and payment history from unauthorized access.

Compliance Ready

We stay current with data protection requirements in Indonesia and supported regions, updating our practices as regulations evolve.

Privacy Policy Questions

We collect your name, email, phone number, date of birth and address for account verification. Payment information for DANA, OVO, GoPay and QRIS deposits is encrypted separately. We also track your login history and gameplay activity to detect fraud and improve your experience.

We retain your account data for 12 months after closure to handle refunds, disputes and regulatory audits. After that period, personal information is deleted unless local law requires longer retention. Transaction records for QRIS and e-wallet deposits are kept for 7 years for compliance.

Yes. We never store full payment credentials; instead, we use tokenization and encryption to process deposits securely. Your DANA, OVO, GoPay and QRIS details are handled by certified payment processors that meet international security standards.

Absolutely. Submit a data access request through our support portal at [email protected] with proof of identity. We'll provide a complete copy of your personal information, account history and transaction records within 14 business days.

We share data only with trusted partners who help us operate pisangbet—payment processors, hosting providers and fraud-detection services. All partners sign confidentiality agreements and cannot use your data for their own marketing or sales purposes.

If we discover unauthorized access to your account or payment information, we notify you within 48 hours with details of what was affected and steps to protect yourself. We also report the incident to relevant authorities in supported Indonesian regions.

Log into your pisangbet account and visit Settings > Privacy & Communications. You can adjust email notifications, marketing messages, cookie preferences and data-sharing settings. Changes take effect immediately across all our platforms.